By Dipo Olowookere
One lender in the forefront of digital revolution in Africa, Nigeria in particular is Guaranty Trust Bank (GTBank) Plc. The pan-African financial institution has launched a mobile banking app that is designed to cater to all that’s important to customers easily and seamlessly called GTWorld.
With the rapid growth of smartphone penetration in Nigeria, there has been a steady increase in the adoption of mobile banking solutions. Smartphone users are however very conscious about the security and efficiency and convenience of such applications; and on those three fronts, the GTWorld app excels remarkably.
The mobile banking App offers customers access to more than 90 percent of the bank’s services on their smartphones, guarantees further security through biometric authentication and ensures convenience through the quick feature, which enables a user to perform transactions without signing in, among others.
GTWorld empowers customers, like never before, to make payments and access in-branch services swiftly and seamlessly, without going to a branch. Some of the App’s many innovative features include sending money to people using their mobile phone numbers, withdrawing from an ATM without a debit card, and conducting self-transfers without having to login the App, amongst several others.
When switched to GAPS-Lite, the app offers small business owners access to real-time monitoring of all transactions and the ability to make Bulk and single transfers on the go to any account in the world.
Built on the back of the bank’s customer-centric digital strategy, GTWorld (available for download from the Google Playstore for Android phones and the Apple App Store for iPhones) features biometric authentication, such as facial recognition and fingerprint, which recognizes a customer and adapts to how and when they want to bank.
The mobile banking app also features a seamless switch to GAPS-Lite, the online banking platform for small businesses which offers a flexible and secure channel to make payments and collections anywhere in the world.
Commenting on the launch of GTWorld App, Managing Director of GTBank Plc, Mr Segun Agbaje, stated that, “We are delighted to be at the forefront of digital banking solutions that are making banking faster, easier and safer for our customers.
“The simplicity of GTWorld and innovations such as facial recognition and fingerprint also ensure that our customers enjoy a seamless experience, anywhere, anytime and anyhow that they choose to bank.
He further added that, “GTWorld also reflects our commitment to driving digital banking solutions that not only enable our customers to make financial transactions, but also position us at the centre of an ecosystem that offers them benefits beyond banking.”
GTBank has consistently played a leading role in Africa’s banking industry. The GTBank brand is regarded by industry watchers as one of the best run financial institutions across its subsidiary countries and serves as a role model within the financial service industry due to its bias for world class corporate governance standards, excellent service, quality and innovation.
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