By Dipo Olowookere
A new mobile app has been launched by Stanbic IBTC as part of its financial service offering and to boost customer service delivery and user experience. The app was officially released into the market on November 29, 2016, and is currently available for download on the Android Play Store and Apple App Store.
With emphasis on seamless user experience, aesthetics and convenience , the new Stanbic IBTC Mobile App promises to be ‘best-in-class’ in mobile financial service delivery.
Chief Executive, Stanbic IBTC Holdings Plc, Mrs Sola David-Borha, said that the launch of the app is in line with Stanbic IBTC’s value proposition to provide end-to-end financial services and solutions to its customers.
She added that the launch of the mobile application is based on our innovative customer centric focus, noting that the app was co-created with our customers.
“We are continuously looking for ways to bring new and innovative products and services to our customers. The need to have access to financial services, when and where our customers want it cannot be overemphasized. So we have now given them a new service that meets that demand. Our services will continue to evolve to anticipate their changing needs,” she stated.
The Stanbic IBTC Mobile App offers banking, asset management, pension and mobile money services right from your mobile device. “Our customers can see their bank accounts, mobile wallet, pension and mutual fund investments in one place, rendered in a beautifully-crafted visual design that gives them total control of their money and investments,” Mrs David-Borha said.
Apart from being fast and dependable, the new app is feature-rich, with capacity to conduct funds transfer, bills payment, airtime purchase, cheque services, mobile money and lifestyle services. Its other features, unavailable in most other banking apps, include monitoring pension accounts, checking mutual funds account, redeeming and making additional investments in mutual funds. “We will continue to add new features to meet our customers’ needs,” Mrs David-Borha said.
Another key feature of the app is that it’s easy to login and navigate. The app is free and available for download to both customers and non-customers of the bank.
The bank executive described this move as another step towards leveraging evolving technologies to bring value-added products and services closer to Nigerians, in line with Stanbic IBTC’s drive to enhance financial inclusion in Nigeria.
Key enhancements to the app in the coming months will include the monitoring of the value of stocks and authorizing stock purchase and sales.
Stanbic IBTC Holdings Plc is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC belongs to the Standard Bank Group, the largest African financial institution by assets. It is rooted in Africa with strategic representation in 20 countries on the African continent.
Standard Bank is focused on building first-class, on-the-ground financial services institutions in chosen countries in Africa; and connecting selected emerging markets to Africa by applying sector expertise, particularly in natural resources, power and infrastructure.
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